We are looking for an experienced Area Manager to join our team!
In this role, you will report directly to the Contract Manager with core responsibility to ensure the delivery of a high level of service as agreed and outlined in the contract agreement between SBFM and the client. As the Area Manager, you must be aware of the contractual specification on the accounts and communicate this clearly to their team ensuring that the client’s expectations are delivered at all times.
Please note, for this position you will be required to frequently travel around the following areas: Croydon, Crawley, Bexleyheath, Bromley & Dartford.
Duties and Responsibilities
- To manage and work within the labour cost budget on a site by site basis.
- To manage the payroll and payment of staff, ensuring that timesheets and medical certificates, new start and leaver information is collated accurately and submitted within the defined timescales.
- To ensure that holidays are managed effectively through the holiday booking / authorisation forms. Review holiday plans and rotas’ to ensure that there is adequate cover at all times.
- To ensure that on site teams understand their roles, responsibilities and what is expected of them.
- To review and carry out audits accurately and on time, take the necessary actions to turnaround underperforming areas/contracts.
- To ensure the all teams having sufficient working equipment, machinery and product to deliver a high level of service to the client as well as ensure that equipment is kept clean and in good working order.
- To establish and maintain a weekly travel plan and schedule to ensure your time is effectively used to maximise productivity.
- To adhere to all Company processes, policies and procedures.
Qualifications and Skills
- Delivery of a responsive service in a customer driven environment
- Excellent organisational and effective leadership skills
- Excellent interpersonal and communication skills
- Ability to be flexible with working hours, willingness to manage change within a diverse working environment
- Ability to work under own initiative and demonstrate effective problem solving
- I.T Literate
- Proven experience of managing people, ideally across multiple sites
- Proven track record dealing with customers
Commitment to SBFM Values
- Be a Good Person
We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.
- Play as a Team
Community and communication is everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.
- Think Differently
We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.
- Make an Impact
It’s all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.